Website Privacy Policy

UHub Privacy Policy for Website

This information explains how and when UHub Website collects personal information, what we do with it and your right to see or change it.

You may choose to share personal information with us when you:

  • give feedback
  • complete survey or feedback forms
  • participate in user research
  • sign up to our newsletters

We collect personal information from you only if you have entered this via our contact forms, which includes your:

  • name
  • contact information - email and telephone number

We do not and will not use, share or transfer personal information in connection with the site except as set out in this notice, or as otherwise set out somewhere on the site (including in terms linking to the site).

We will only use personal information provided to us for the purpose of:

  • administering, evaluating and improving the site
  • improving our services
  • responding to your feedback and information provided in forms and surveys
  • conducting user research if you registered to participate.

Storage and deletion of information

If you provide personal information, it is held securely by UHub and will not be retained once the insights have been documented and is no longer needed.

It may be shared with third-party contractors to the extent necessary for them to administer or work on the site, or to work on special projects with us.

Email addresses are not made available to the public. Unless required by law, we will not disclose the names or email addresses of individuals who provide feedback to us or who provide us with submission forms without their consent.

User research information

Any personal identifying information gathered for user research is stored securely then deleted when the project is completed.

Statistical information collected

We use Google Universal Analytics to collect statistical information about your visit to help us improve the site. This information is aggregated and does not identify you personally. It includes:

  • your IP address
  • the search terms you used
  • the pages you visited on our site and the links you clicked on
  • the date and time you visited the site
  • the referring site (if any) from which you clicked through to this site
  • your operating system, for example Windows, MacOS
  • the type of web browser you use, such as Chrome, Internet Explorer or Mozilla Firefox
  • other things like your screen resolution and the language setting of your browser.

Use of statistical information

The statistical information referred to above can be viewed by site administrators and certain other UHub staff.

Access and correct your personal information
Your rights

Under the Privacy Act 2020, you have the right to access and ask us to correct any personal information you have provided to us.

Contact us if:

  • you would like to access or change your personal information UHub has stored
  • you have any concerns regarding your privacy.

UHub may require proof of your identity before being able to provide you with any personal information.

Enquiries and Complaints

If you have any concerns, questions or complaints about the way the UHub handles personal information, please do not hesitate to let us know by contacting the Project Lead at

Updated 2024